Refund policy

At GIVRÉ, every piece is made to last — but if something isn't right, we've got you.                                  

│ Returns — You have 14 days from delivery to request a return. Items must be unworn, undamaged, in original condition,

│ with the certificate of authenticity and all packaging. Start a return: email givre.au@gmail.com with your order      

│ number.                                                                                                               

│ Refunds — Once we receive and inspect your return, we'll confirm approval. Approved refunds go to your original       

│ payment method within 5–10 business days. Original shipping is non-refundable; return shipping is the customer's      

│ responsibility unless the item arrived faulty or incorrect.                                                           

│ Faulty or incorrect — Arrived damaged, faulty, or not as ordered? Contact us within 48 hours with photos — we cover   

│ the return and send a replacement or full refund.                                                                     

│ Non-returnable — Custom/engraved pieces and earrings (hygiene), unless faulty.                                        

│ Exchanges — Return the original for a refund and place a new order.                                                   

│ Questions: givre.au@gmail.com · Instagram @givre.au